Refund Policy
Have a test run before buying
One of the amazing facts of NextLand is, all our products have a live demo so that you (our customers) can check what you are purchasing. We advise you to carefully learn about the available features and functions to investigate our plugins. We can also investigate our plugins and ask questions via live chat, social media, or blogs. Our expert and professional engineers are always available to answer any questions related to our products. You are even allowed to contact us via email at [email protected].
Main points about refund policy:
- If our product/plugin does not work or has an issue with its functionality, then we will review and IF we fail to fix the bug/issue within 7 working days, we will happily refund 100% of your money within the first 30 days of your purchase.
- Refunds are not applicable for discount products, upgrades or renewals. If our products (existing features) doesn't work properly, we'll refund as soon as possible.
- We may refuse to refund those customers who misuse or misbehave with our products and services.
- Before purchasing products follow up all the necessary information. If a customer misses an important info and asks for a refund on the basis of this, the refund will not be applicable for the customer.
Acceptance of this Policy
You should carefully read the refund policy and other information about the goods before making a purchase. This demonstrates your understanding of the policy, terms, and conditions. And before placing an order, accept these. If you disagree with the terms and conditions, we ask that you refrain from placing an order with us.
You qualify for a refund if any of the aforementioned requirements are satisfied. Contact us at [email protected] , and we'll get back to you in two business days.